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FAQ 

How can I register as a reseller?

 

Why is my article on demand?

 

Why is there no availability information for most of the print heads from EPSON?

 

Where can I find remote controller for my EPSON projector?

 

What means complete or partial delivery?

 

Why are devices in the shop displayed as inactive?

 

Why do I have to pay a copyright fee for some devices?

 

What are government devices?

 

Do social and public institutions receive special conditions when buying equipment or consumables?

 

Can I repair my device myself?

 

Which device can I send in for a repair?

 

How much is the repair for my device?

 

How long does it take to repair my device?

 

My device has onsite warranty, how do I proceed?

 

What do I need to send my broken device.

 

Should I leave the ink/toner cartridge in the printer?

 

How do I know that GEDAT received my device.

 

Why is a repair not possible?

 

What, if my device cannot be repaired?

 

How do I know that my device is repaired and that I get it back?