Antonstraße 3 - D-09337 Hohenstein-Er.  +49 - (0) 37 23 / 66 78 - 0  +49 - (0) 37 23 / 66 78 - 79
Privacy   Legal   German VersionFrench VersionSpanish Version
FAQHow can I register as a reseller?

Why is my article on demand?

Why is there no availability information for most of the print heads from EPSON?

Where can I find remote controller for my EPSON projector?

What means complete or partial delivery?

Why are devices in the shop displayed as inactive?

Why do I have to pay a copyright fee for some devices?

What are government devices?

Do social and public institutions receive special conditions when buying equipment or consumables?

Can I repair my device myself?

Which device can I send in for a repair?

How much is the repair for my device?

How long does it take to repair my device?

My device has onsite warranty, how do I proceed?

What do I need to send my broken device.

Should I leave the ink/toner cartridge in the printer?

How do I know that GEDAT received my device.

Why is a repair not possible?

What, if my device cannot be repaired?

How do I know that my device is repaired and that I get it back?